FAQ

Services & Work

What does Chandelier Creative offer?
Chandelier Creative provides social media content creation, branding support, content planning, and done-for-you graphic design to help businesses show up consistently and professionally online.
Do you only create social media graphics?
No. While graphics are a core part of what we do, we also support content strategy, captions, engagement posts, and overall brand consistency.
Who do you work with?
We work with small businesses, entrepreneurs, wellness professionals, and service-based brands looking to elevate their online presence.

Services & Work

How do I get started?
You can reach out through our contact page or email. We’ll discuss your needs, goals, and what type of content support is the best fit for your brand.
How does content creation work?
Once we’ve agreed on your package or service, content is created based on your brand style, goals, and posting needs. Everything is designed to feel aligned, consistent, and ready to post.
Do you schedule posts for clients?
Yes — content can be scheduled ahead of time so your social media stays active even when you’re busy.

Timing & Delivery

How long does it take to receive content?
Turnaround times depend on your package, but most content is planned and delivered on a monthly or scheduled basis.
What if I need changes to my content?
Minor revisions can be requested depending on your package. We always aim to ensure your content feels aligned with your brand.

Payments & Packages

How do payments work?
Payments are typically required before content creation begins or at the start of each content cycle.
Do you offer custom packages?
Yes. Packages can be tailored based on your business needs and content goals.

Social Media & Strategy

Can you match my brand style?
Yes — all content is created to match your brand’s tone, colours, and aesthetic.
Will my engagement automatically increase?
While we cannot guarantee engagement results, we focus on creating content designed to encourage interaction and consistency — two key factors in growth.

Communication

How can I contact you?
You can reach Chandelier Creative through the website contact form or via email.
When will I get a response?
We aim to respond within 24–48 business hours.
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